Privacy Policy

Last updated:

RideSwiss (“we”, “us”, “our”) takes the protection of your personal data seriously. This Privacy Policy explains how we collect, process, and protect personal data when you visit our website rideswiss.ch or contact us through our services.

1. Controller

RideSwiss
Switzerland
Email: contact@rideswiss.ch

2. Personal Data We Collect

a) Contact Form

When you use our contact form, we collect:

• Name
• Email address
• Topic (optional)
• Message content

This data is used solely to respond to your inquiry.

b) WhatsApp Communication

If you contact us via WhatsApp, the following data may be processed: phone number, message content, and metadata related to the communication. WhatsApp is a service provided by WhatsApp Ireland Ltd. (Meta Platforms). Data processing by WhatsApp is subject to their own privacy policy. RideSwiss has no influence over WhatsApp’s data processing activities.

c) Server Log Data

When you visit our website, technical data may be automatically collected, such as IP address, date and time of access, browser type and operating system. This data is used exclusively to ensure the security and stability of the website.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

• Responding to inquiries and communication
• Coordinating RideSwiss services
• Ensuring website security and functionality

4. Legal Basis

Data processing is based on your consent (e.g. submitting the contact form or initiating WhatsApp contact) and our legitimate interest in operating and securing our services.

5. Data Storage and Retention

Personal data is stored only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. Communication data is deleted once no longer required.

6. Data Sharing and Third Parties

We do not sell or rent personal data. Data may be shared with hosting and email service providers (for technical operation) and with WhatsApp when you voluntarily use that channel. All service providers are selected carefully and process data only within the scope necessary.

7. Cookies

This website does not use tracking, analytics, or marketing cookies. Only technically necessary functions are used to ensure proper operation of the website.

8. Your Rights

Under Swiss data protection law, you have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, and object to data processing. Requests can be sent to contact@rideswiss.ch.

9. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary. The current version published on this website always applies.